ChatGPT, as of early 2026, can generate draft terms and conditions based on prompts, utilising its large language model to synthesise information from publicly available examples. However, simply copying and pasting this output is extremely risky for Australian businesses.
- Current systems include advanced prompt engineering capabilities, allowing for more specific requests – for example, specifying “Terms and Conditions for an online retail business selling digital products in Australia”.
- ChatGPT now features improved contextual awareness, meaning it can better understand the nuances of legal language.
- Integration with document generation tools allows for basic formatting and customisation of the generated text.
In 2026, Australian Consumer Law remains paramount, and generic terms won’t protect you. Your T&Cs *must* comply with the Australian Consumer Law (ACL), the Privacy Act 1988 (amended), and any industry-specific regulations (like the Australian Financial Services Licence for financial services). ChatGPT cannot provide legal advice, nor can it guarantee compliance with these constantly evolving regulations. A poorly drafted document can lead to significant penalties and legal disputes, especially regarding issues like refunds, warranties, and data handling.
Instead of navigating these complex legal requirements yourself, let our team at ROI.com.au handle it. We can take care of all this for you. Contact ROI Growth Agency today to discuss your specific needs and ensure your business is fully protected.