Can ChatGPT help with market research in Australia?

ROI answers

ChatGPT, as of early 2026, functions as a powerful natural language processing tool capable of analysing vast datasets of text and identifying trends, sentiments, and insights relevant to market research. It achieves this by leveraging advanced algorithms to understand and respond to prompts, effectively synthesising information from publicly available sources.

  • Competitor Analysis: ChatGPT can summarise competitor websites, social media activity, and online reviews to identify their strengths, weaknesses, and market positioning.
  • Keyword Research: It can generate lists of relevant keywords Australians are using to search for products or services, informing SEO strategies.
  • Customer Persona Development: Based on provided data or prompts, ChatGPT can help build detailed customer personas, outlining demographics, behaviours, and motivations.
  • Trend Identification: It can scan news articles, industry reports, and social media conversations to identify emerging trends within the Australian market.

In 2026, current systems include enhanced data privacy protocols to align with Australian Privacy Principles (APPs) and the ongoing refinements to the ACCC’s digital platform regulations. ChatGPT’s capabilities now features improved accuracy in understanding Australian slang and regional variations, crucial for accurate sentiment analysis. Furthermore, integration with Australian business directories and government data sources provides more localised insights.

Navigating these technical aspects and ensuring data compliance can be complex. Instead of struggling with these intricacies, let ROI.com.au handle your market research needs – we can take care of all this for you. Contact ROI Growth Agency today to discuss how we can unlock valuable insights for your Australian business.


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