How do I manage campaign budgets

ROI insights

Managing campaign budgets effectively is crucial for Australian small and medium enterprises. It’s not just about spending less; it’s about maximising return on investment (ROI) and ensuring every dollar contributes to growth. We see many businesses struggle with this, often leaving money on the table or, worse, losing it on ineffective campaigns.

The first step is understanding your Customer Acquisition Cost (CAC). This is the total cost of acquiring a new customer – including ad spend, salaries, and other related expenses – divided by the number of customers gained. Knowing your CAC provides a benchmark. If your CAC is higher than your customer lifetime value (CLTV), you’re in trouble. We recommend calculating both regularly, at least quarterly.

Here are a few key insights to help you manage your budgets:

  • Prioritise Channels Based on ROI: Don’t spread your budget too thin. Analyse which channels – Google Ads, Facebook, email marketing, etc. – are delivering the highest ROI. Focus your investment where it’s most effective. We often advise clients to start with a smaller, focused test budget before scaling up.
  • Implement Robust Tracking: Accurate tracking is non-negotiable. Use tools like Google Analytics and conversion tracking pixels to understand exactly how your campaigns are performing. This allows you to identify what’s working and what isn’t, and make data-driven adjustments.
  • A/B Test Everything: Continuously test different ad copy, visuals, landing pages, and targeting options. Small changes can have a significant impact on performance. A/B testing helps you refine your campaigns and improve your ROI over time.
  • Consider Incremental Budgeting: Instead of setting a fixed budget upfront, consider an incremental approach. Start with a smaller budget and gradually increase it as you see positive results. This minimises risk and allows you to optimise your spending along the way.

Finally, remember that campaign budgeting isn’t a ‘set and forget’ exercise. It requires ongoing monitoring, analysis, and optimisation. As the market evolves and consumer behaviour changes, you’ll need to adapt your strategies accordingly. If you’re unsure where to start, or feel your current campaigns aren’t delivering, consider a professional marketing audit to identify areas for improvement. A clear understanding of your numbers and a willingness to test and refine will set you up for success in 2026 and beyond.

The bottom line

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