Should I use webinars for marketing

ROI insights

For Australian SMEs looking to boost lead generation, webinars are absolutely worth considering. They’ve moved beyond being a simple ‘nice to have’ and are now a powerful tool, especially when budgets are tight. We’ve seen a significant shift in buyer behaviour – people actively *seek* informative content before engaging with sales teams. Webinars deliver that content directly, positioning you as a trusted resource.

However, simply *running* a webinar isn’t enough. Here’s what we’ve learned works best for Australian businesses:

  • Focus on education, not promotion: Australians are savvy. A webinar that’s essentially a sales pitch will switch people off. Instead, centre your content around solving a specific problem your ideal customer faces. Think ‘how to’ guides, industry insights, or practical workshops.
  • Nurture, don’t just capture: The real value isn’t just getting email addresses. It’s building relationships. Use the webinar as the first step in a carefully planned nurture sequence. Follow up with targeted emails offering further resources, case studies, or even a one-on-one consultation.
  • Repurpose the content: A single webinar creates multiple assets. Record it and host it on your website as an on-demand resource. Chop it up into smaller video clips for social media. Transcribe it into a blog post or ebook. This extends the reach and lifespan of your investment.
  • Promote strategically: Don’t rely on just email. Leverage LinkedIn, Facebook and Instagram advertising to target your ideal customer profile. Consider partnering with complementary businesses to cross-promote to their audiences.

We’re also seeing increased success with interactive webinar formats. Things like live Q&A sessions, polls, and breakout rooms encourage engagement and make the experience more valuable for attendees. This is particularly important as attention spans shorten.

Ultimately, webinars are a fantastic way to generate qualified leads and build brand authority. To get started, identify a key challenge your target audience faces, create a valuable and informative presentation, and promote it effectively. If you’re unsure where to begin, we recommend starting with a small, focused webinar and analysing the results before scaling up your efforts.

The bottom line

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