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Ewan Watt

The new She’ll Be Right Tax of 2026

The Pattern We Keep Missing

Australian Business Tech Adoption: A History of “She’ll Be Right”

1980s
EFTPOS Arrives
"Cash is fine, we don't need that card machine rubbish"
→ Lost customers to competitors who made payment easy
LATE 1990s
Internet & Websites
"Our customers prefer to ring or visit in person"
→ Lost market share to online retailers
2010s
Uber & Ride-sharing
"Taxis are fine, people will always prefer licensed cabs"
→ Taxi industry decimated, customers moved to convenient alternatives
2026
AI Search & Automation
"AI makes mistakes, it's not ready yet"
→ Don't let this be you!

What's Actually Happening

The research


The Competition Gap

Productivity: Business Using AI vs. Business Not Using AI

350 300 250 200 150 100 50 0
Early 2025
Mid 2025
Late 2025
Mid 2026
End 2026
Timeline
Business NOT Using AI
Business Using AI

The “She’ll Be Right” Tax


Your Action Plan: Prepare for AI Search

Step 1 – Get AI-Ready with Custom Schema Data

Step 2 – Content & SEO Audit (Topics & Audience, Not Keywords)

Step 3 – Answer Customer Questions & Get Recommended by AI Engines

Note


The Bottom Line

110% 100% 80% 60% 40% 20% 0%
% of Human Expert Performance
2023
Early 2024
Late 2024
Early 2025
Late 2025
End 2026
Timeline
AI Performance
Human Expert Level

This isn’t about replacing your staff

The businesses that treated the internet as “just another tool to ignore” aren’t around anymore


AI in 2026 is Your Internet Moment

The only question is


Guaranteed response within 24 hours

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