How to design CTAs that people actually click in Australia

ROI insights

We’ve all seen them – call to actions (CTAs) that just…flop. You pour time and money into driving traffic to your website, but visitors aren’t taking the next step. It’s frustrating, but often the issue isn’t the traffic, it’s the CTA itself. Australian audiences respond to specific approaches, and understanding these nuances is key to boosting your conversion rates.

Designing CTAs that resonate isn’t about trickery; it’s about clarity, value, and understanding what motivates Australians. Here’s what we’ve found consistently works:

  • Focus on Benefit, Not Just Action: Forget “Submit” or “Learn More”. Instead, tell people *what they get*. “Get My Free Quote”, “Download the Guide to Saving on Energy Bills”, or “Find a Local Plumber Now” are far more compelling. Australians are practical; they want to know the immediate value.
  • Use Action-Oriented Language: Strong verbs are your friend. “Discover”, “Unlock”, “Claim”, “Start” – these create a sense of immediacy and encourage action. Avoid passive phrasing.
  • Consider Colour and Contrast: Your CTA needs to stand out. Don’t let it blend into the background. We often see success with colours that contrast with the overall website design, but also align with your brand. Testing different colour combinations is crucial.
  • Embrace Social Proof: Adding a small element of social proof can significantly increase clicks. Phrases like “Join 1,000+ Happy Customers” or “Trusted by Australian Families” build trust and reduce hesitation.

It’s also important to remember that Australian internet users are increasingly savvy. They’re less likely to respond to overly aggressive or salesy language. Authenticity and transparency are vital. We’re seeing a trend towards more conversational CTAs that feel less like a demand and more like an invitation.

Finally, don’t ‘set and forget’ your CTAs. A/B testing different variations – wording, colour, placement – is essential for continuous improvement. What works brilliantly for one business might not for another. Regularly analyse your results and refine your approach. By focusing on clear benefits, strong language, and a touch of social proof, you’ll be well on your way to designing CTAs that Australians actually click, driving more leads and sales for your business.

To get started, identify your three most important website pages and review the CTAs on each. Are they benefit-focused and action-oriented? If not, that’s your first step towards improved conversions.

The bottom line

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